Terms of Service: End User License Agreement (EULA)

Effective Date: 12.20.2024

This End User License Agreement ("Agreement") is a legally binding agreement between Value Viewpoint, Inc. ("Provider," "we," or "our") and the user or subscribing organization ("User," "you," or "your") of our SaaS platform ("Service"). By accessing or using the Service, you agree to the terms of this Agreement.

1. License Grant

1.1 License: Provider grants you a non-exclusive, non-transferable, and revocable license to access and use the Service for your internal business purposes in accordance with this Agreement.
1.2 Restrictions: You may not:

• Reverse-engineer, decompile, or modify the Service.
• Resell, lease, or sublicense the Service.
• Use the Service in violation of applicable laws.

2. Account Creation and Organizational Use

2.1 Account Registration: You must provide accurate and complete information when creating an account.
2.2 Organizational Subscriptions:

• If you create an organization within the Service, you are responsible for managing users added to your organization.
• All users within the organization are bound by this Agreement.
• Payment for all users within the organization will be managed through the payment method provided by the organization owner.

3. Payment and Billing

3.1 Subscription Fees: Users may subscribe to the Service on a monthly or annual basis. Fees are based on the number of users or custom agreements with your organization.
3.2 Payment Methods:

• Individual users may pay via credit card.
• Larger organizations may pay via wire transfer under a signed contract or purchase order.
  3.3 Non-Payment: Failure to pay subscription fees may result in service suspension or termination.

4. Term and Termination

4.1 Term: This Agreement remains effective until terminated by either party.
4.2 Termination:

• You may terminate by ceasing use of the Service and canceling your subscription.
• We may terminate or suspend your access for violations of this Agreement or non-payment.
  4.3 Post-Termination: Upon termination, your access to the Service will be revoked, and no refunds will be issued.

5. Intellectual Property

5.1 Ownership: All intellectual property rights in the Service, including software, documentation, and content, remain the exclusive property of Value Viewpoint, Inc.
5.2 Feedback: Any feedback you provide may be used by us without restriction or compensation.

6. Data Privacy and Security

6.1 Compliance: We comply with applicable data protection laws, including GDPR and CCPA.
6.2 User Data: By using the Service, you consent to our collection, use, and storage of your data as outlined in our Privacy Policy.
6.3 Data Security: We implement reasonable measures to secure your data but cannot guarantee absolute security.

7. Warranties and Liability

7.1 Service Availability: We strive to provide 99.9% uptime for the Service but do not guarantee uninterrupted access.
7.2 No Warranty: The Service is provided "as is" without warranties of any kind, express or implied.
7.3 Limitation of Liability: Our liability is limited to the fees paid by you in the 12 months preceding any claim.

8. Support and Customization

8.1 Support: We provide technical support as specified in your subscription terms.
8.2 Customization:

• Core features, including white-labeling, are included in your subscription.
• Non-core customizations will be billed as additional services under a separate agreement.

9. Governing Law and Dispute Resolution

9.1 Governing Law: This Agreement is governed by the laws of the State of California.
9.2 Dispute Resolution: Disputes will be resolved through binding arbitration in California, USA unless otherwise required by law.

10. Amendments

We reserve the right to update this Agreement. We will notify you of significant changes, and continued use of the Service constitutes acceptance of the updated terms.

11. Entire Agreement

This Agreement constitutes the entire agreement between you and Value Viewpoint, Inc., superseding all prior agreements or understandings related to the Service.

By using the Service, you acknowledge that you have read, understood, and agree to this End User License Agreement.

Value Viewpoint, Inc.
 5401 Morning Sage Way San Diego, CA 92130 USA
📞949 4915449
📧admin@volueviewpoint.ai
🌐 https://valueviewpoint.ai/